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Adding components or labels to issues created from email


My colleague followed the instructions from here:

... so that JIRA tasks are automatically generated when an email is received by a mailbox. However, we can we also automatically tag these JIRA tasks with labels or components, so we can clearly see when tasks have been created?

Thanks for you help


1 answer

@Ronan You can customize the workflow for this issue type (that is created from email) to add a post-function on "Create transition" that will set the values of System fields "Labels" and "Component/s" to specific values that you want for this issue type.


You can use the "Update Any Issue Field" post-function from "JIRA Suite Utilities (JSU)" 3rd party add-on for this puspose. Please see this documentation page from JSU add-on for more details about using this post-function:

@Ronan Did my answer help you?

You cannot use a post-function to update the labels/components per this documentation:

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