It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Adding Status to Create Issue Screen

Hi, I'm looking for way to customize the Create Issue Screen. Right now, there's a transition from Create to the Triage status. However, I would love for our users to be able to override this and set the status to another when creating the issue. Today they have to create the issue, then edit it to change the status from Triage. I'd still like Triage to be the default, just provide a way to override it when the user knows it doesn't need to go through Triage.

2 answers

0 votes

You can't do this - status is not a field, it's an indicator of where an issue is in a process.  It doesn't exist until the issue exists, and the create process has to set it to what the workflow says it begins with.

What you could do is create a custom field for the status you would like to go to and then use some automation. (Automation for Jira, Script runner, power scripts, Update on transition, JSU to name a few options) to automatically transition to the status in the custom field after it arrives in the Triage status.

JSU for example has a "follow up transition" post function. You would need to play with conditions to make sure that only 1 transition is ever valid, but it would work.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you