Adding Notes to an attachment

I deal with lots of attachemnts in each ticket and they need to be explained via a short note. Is there a way I can add note field to each attachment?

Seems odd that JIRA out of the box does not have asomething like this. 

 

thanks

1 answer

1 votes
Alex Christensen Community Champion Apr 25, 2017

Not out of the box. It is possible to include a download link to an attachment in a comment or the description using text formatting or wiki markup. The wiki markup looks like this:

Here is a link to my [attached file|^test_file.txt].

You could leave a comment for each file and leave a description along with a link to the appropriate file. You could also update the description or create some other custom field using the Text (multi-line) custom field type to store this information.

thank you @alex. 

Looks like the attachment itself as a source of information is not something Atlassian beleive in. It must always be a comment referencing that attachment. 

I appreciate your help .

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,880 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot