My company is using JIRA Cloud and I have admin permissions. Members of my project team have roles of "Developer".
I am able to add issue links to a comment by simply typing issue-number ex: TEST-11. No special characters, no linking button, just exact text of issue name. No one else is able to add an issue link in their comments. I've added Developers to the 'Browse-Project' permission per some slightly similar help topics, but it is not working. Is there a specific permission I should be using?
As an update to this issue - my team was noticing issues in creating a link when they wrote a comment on the ticket modal when viewing from the board. If navigating to the actual issue URL and leaving a comment, the markup works correctly. It seems that the markup used in the comment field when commenting from a JIRA board is different from the actual page.
It appears this is currently a limitation of the new Markdown-based issue editor. https://confluence.atlassian.com/jiracorecloud/the-new-jira-issue-view-938040503.html#ThenewJiraissueview-NewAtlassianeditor
Adding issue link is most certainly much harder then I have expected. I have tried #ISSUE , [ISSUE] and to be honest to my surprise none of them worked. I found only 2 ways that it works and both are related to actually pasting a link.
I did a small tutorial on this on Youtube in case you learn better via video: https://www.youtube.com/watch?v=USj7HKy1u6w
@Gaston Valente - could you help me too please? Sometimes the live link appears automatically and sometimes it does not. Is there anything I can do to activate the link?
Perhaps the live link does not appear on backlog items - only once they are in the workstreams?
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