I would like to buy some additional users for our on demant installation of jira agile / confluence
a) In the section "Billing / Manage applications" there is just an option to "cancel" or "deactivate"
b) In the section "upgrade user tires / manage your on demand subsciption" I am routed to the section "discover new applications"
What s the correct way to spend money?
OnDemand had a recent change and now all you have to do is to directly add new users, which will automatically update your current user tier to be billed in the next month.
You can find information about it here: https://www.atlassian.com/licensing/ondemand/managing#monthlycustomers-1.
I hope it was helpful.
And you need to make this much clearer to the end-user, that going from 25 to 26 users *will* increase the price. No one had any idea this was happening here until we got the email warning this morning. Telling us to reduce the number back down before the billing date is not a good or reliable option. Can we please restore the hard limits.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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