Add status button not visible

Christopher Sheridan
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February 14, 2025

I am an org and project admin.  I have the default, basic Kanban board and I'm trying to add a column and status.  I understand there should be a "Add status" button but there is none.

Can you please shed some light so I can set this up for my team?

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Aaron Pavez _ServiceRocket_
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February 14, 2025

Hi @Christopher Sheridan 

Are you trying to configure this? Thats under configure board -> columns.

2025-02-14 12_12_30-CSF board - Kanban Board - Jira — Mozilla Firefox.jpg

If not, can you send us as screenshot of what you see on the screen and where it seems missing?

Regards

Christopher Sheridan
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February 14, 2025

Thanks Aaron.  Screenshot...

jira.png

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Aaron Pavez _ServiceRocket_
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February 14, 2025

Thanks for the screenshot. On the left you see you don't have more statuses.

You need to go to issue type-> workflow -> on the top you can add more statuses.

Then they will be available to put them in the board.

Regards

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Christopher Sheridan
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February 14, 2025

I tried earlier and saw the workflow, but it wasn’t clear where to create a new status.

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John Funk
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February 14, 2025

Hi Christopher - Welcome to the Atlassian Community!

What type of project is it? Team-managed? Company-managed?

Also, is it a Software project or Business project?

Boards behave different based on the type. 

Christopher Sheridan
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February 14, 2025

Thanks John.  Team-managed, software project.

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John Funk
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February 14, 2025

So, what happens if you click on the + to the upper right? That should add a column and therefore a status. 

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