Is it possible to set custom status tags which can be selected by users and added to comments?
Welcome to the community.
Yes you can type status names as you wish, but these are not provided as selectable options on a new issue.
Is there any way to set selectable options for a comment?
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Not without a 3rd party marketplace app
YOu could try, https://marketplace.atlassian.com/apps/1228071/response-templates-for-jira-canned-responses-free?tab=overview&hosting=cloud
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