It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Add condition that checks contents of comments before executing Edited

Hi there, 

Sorry if this has already been asked but I couldn't find it, if it has, close and link is fine. 

I am trying to setup a condition to check what is commented. For example, on our automation for reopening jobs with a public comment, I want to add a condition that if it has "thanks" as the comment, then it will not continue the automation. Is there anyway to check what the contents of the comment is?

We are on Jira Service Desk Cloud

EDIT: Just realised this in Jira section, not Jira Service Desk


Patrick Tripodi

1 answer

1 vote

Hi Patrick,

You should be able to achieve this with our issue fields condition:

Here's an example of how you can check if the latest comment contains a particular word:

Project automation - Code Barrel JIRA 2019-12-16 08-35-06.png

Hope that helps!


Hi Andreas, 

Thanks for that, I thought it was something simple. However, I am not sure if this is available in the cloud version? I tried with Issue Transitioned and it didn't appear either



Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you