Need your help.
Work Log tab nor Activity tab showing the Time Spent logged by a user.
Work log tab showing :- No work has yet been logged on this issue. while in Issue it's showing logged = 3w 6h 30m and Include sub-tasks is unchecked. Kindly suggest how can i check this logged work.
You can try checking your history.
Here is a detailed guide how to generate time spent reports in projects
What you can try to fix your problem is re-index your project, do a background re-indexing
Go to project (in your case project where this issue is located) -settings - re-index project from the left side menu.
have you already gone through the troubleshooting article for this effect?
Did it help? Please update us with any progress.
Hi @Daniel Ebers I have performed all the troubleshotting steps , tried to logging in as other user who enter work log. SQL query i hadn't tried as we dont have access to Database.
We have script runner plugin , tried to run PostgreSQL query in Local Database Connection but getting attached error.
That's quite strange - two ideas that I have left in mind.
1.) could you probably talk to the sysadmin/database admin to check directly in the database (without ScriptRunner)?
2.) in case you have a valid subscription for support this is something you could also Atlassian Support know about
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