Account request process in JIRA

Hi Team,
Can we automate the process for enabling a user account through API calls?
Can the script to enable the user account be called by JIRA and or Confluence to do so?
Can we write a workflow that requests a list of people to approve the Issue opened in JIRA for a user to have access to JIRA and or Confluence?
Once the approvers all approve the request can the workflow run the script(s) to generate the access for the username?
Also need the reverse of this for a given user to have access removed on request once approved.

 

Thanks

1 answer

Im not sure about the final step, automating user creation/deletion, but perhaps JIRA Service Desk can help you?

 

https://confluence.atlassian.com/servicedeskcloud/setting-up-approvals-816880004.html

(The documentation I found is for Cloud, but is also for Server)

-Lars

Hi Lars,

  Thanks for the update.

As per mentioned link understood the flow of workflow, but we need Auto request process like below

 

"Once the approvers all approve the request can the workflow run the script(s) to generate the access for the username?"

"Also need the reverse of this for a given user to have access removed on request once approved."

Thanks,

Venkatesh.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

350 views 2 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you