Accessibility Challenge: Dyslexia

Suresh Kumar January 16, 2023

I have someone in my team with Dyslexia who has “Read and Write 11” (Text Help) software added to help with text on white backgrounds etc. It puts a filter over the screen to help them with reading the text. This software doesn’t work on JIRA and I am wondering if a conversation can begin about how to make that work for them? Or alternatively, tailor some accessibility for my colleague as we are heavy users of JIRA and it is proving difficult for him.

 

the current version of the product is 8.20.14 and i wanted to know is there is something which atlassian suggest like a plugin or some thing(we recommended JAWS) but thats not what they are looking at.

 

 

2 answers

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 17, 2023

I've spent some time working for a sight-related charity and come to understand that there's a very wide variance in every form of sight problems, and even when people have similar ones, both their symptoms and ameliorations can be hugely different (I didn't know I had a sight problem beyond "a bit short-sighted in one eye, and long-sighted in the other, so wear glasses" until I started to work with them)

One of our community leads has something far more interesting than my problems - they are blue-yellow colourblind.  It's one of the reasons Atlassian moved away from Red/Green/Blue for status.

From the same place, people with dyslexia tend to find a strong contrast helpful, but that is of course, a generalisation, many find weaker contrast helpful too.   "Dark" themes do seem to be dreadful for most people with any form of vision problems (says he who uses them all the time), but I think it would be a great idea to let people choose.  Colours and fonts are the most important visuals.  Ideally, install a preferred one on your browser and then tell Jira to use that instead of the default  (Unless it's "comic sans".  Burn that one with fire)

But.  TLDR: what @Ste Wright said - this is a great thing we should be talking about, and raising with Atlassian.

Suresh Kumar January 20, 2023

Yes as i said i already raised with Atlassian and the suggestion they gave was there is a browser for google chrome for this kind of issues

 

https://chrome.google.com/webstore/detail/dyslexic-browser/gflobokeglbgdhdelipppigfncpnfgbh

0 votes
Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 16, 2023

Hi @Suresh Kumar 

I'd consider contacting Atlassian Support for this question: https://support.atlassian.com/contact/#/

There might be users on the Community with this experience, but Atlassian also might have seen this question asked to support before - and have some options they can suggest :)

Ste

Suresh Kumar January 16, 2023

Hi @Ste Wright 

yes i have also raised a request with Atlassian on this and i wanted to check with the community if some one has experience with this situation.

Like # people like this
Onkar Saudagar
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 7, 2024

Did you guys receive any support from Atlassian? did they help you?

Suggest an answer

Log in or Sign up to answer