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Leon Rutten
Leon Rutten
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June 19, 2024

Our administrator of JIRA is ill and will not return for a few months. We need to add other users to JIRA but only an admin can do that. How can somebody help me to give me administrator rights and do that kind of things?

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John Funk
John Funk
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July 5, 2024

Hi @Leon Rutten  - Did you get this resolved? 

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Leon Rutten
Leon Rutten
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July 5, 2024

Solved it by sending my sick employee messages to add me as an administrator and at the end he did

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John Funk
John Funk
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July 6, 2024

Make sure you have a backup, also!!

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Kavitha Chandrasekaran
Kavitha Chandrasekaran
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June 19, 2024

Is your Jira admin also an Org admin? Jira product admin role is different from org admin?

To add new users to a product (Jira/Confluence), you will need org admin access. 

More details 

https://support.atlassian.com/user-management/docs/give-users-admin-permissions/

Hope this helps. 

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