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amy_nakamura
amy_nakamura
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February 16, 2025

I often can't access to following URL, it started around November 2024 but recently it occurred more often like almost every other day. 

https://legogroup.atlassian.net/jira/core/projects/WTOVJIRA/board

After I logged in, it shows "Welcome to the Help Center" which is yellow screen, and can't access to my board. I reached out to internal IT helpdesk and they couldn't help and they suggested me reach out to Atlassian support.  

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Brant Schroeder
Brant Schroeder
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February 16, 2025

@amy_nakamura Welcome to the Atlassian community

Sounds like you do not currently have the proper license.  You will need to work with your Organization admin and ensure that you have a license to access Jira. 

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