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About Jira DVCS connector

How much time the github commits will take to show up in Jira issues ?  is it instant when the commits happens with particular jira issue key it will immediately show up in jira ? 

1 answer

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Andy Heinzer Atlassian Team Oct 18, 2019

Hi,

If I understand your concerns here, you are looking to understand how much time is expected to take between a commit in github and when that commit shows in Jira.

The DVCS integration in Jira works in two ways:

  1. Jira will sync on a default interval of every 60 minutes with github/bitbucket repos that are connected to Jira
  2. When you integrate either github or bitbucket with Jira, these applications are expected to use a webhook back to the Jira site to instantly update Jira with this info.

So while method #2 can make this info appear nearly instantly, there are sometimes conditions that occur that prevent this from working. In which case, Jira could be only updating with that info once every hour.   If you're seeing an unexpected delay of this info then I would recommend taking a closer look at this knowledge base article, Delays for commits to display in Development Panel in Jira server.  It does provide a more in-depth explanation for this behavior and some work-around steps you can follow to correct this.

I hope this helps, please let me know if you run into any problems with this.

Cheers,

Andy

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