AI to assist with Custom Intake Form for Issues

Enrica Garrino
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February 28, 2025

Hi, the team developed a custom form in Jira (On Premise) to intake requests / issues. The form is quite extensive with many custom fields (required).

The team asked if a bot (i.e., Copilot agent) can be used somehow to assist the end user with filling out and submitting the form. User should provide details in natural language and agent can fill out what possible based on those details, suggest how to fill out remaining fields (based on context and available fields' multi choices), perform a final review, and submit the form once all fields have been entered.

Really appreciate ideas to accomplish this! Thanks in advance ;-) 

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