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A New Structure deosn't appear on JQL search.


I built a new structure and gave permissions.

When i try to build a filter to extract issues from the structure I get "There's no structure "General Structure QA In Prod" or you don't have permissions to view it."

I checked the permissions they are as should be.

What am I missing?



1 answer

Hi Shob, 

Could you please tell me a bit more about what you are trying to achieve?

How and where exactly are you trying to filter the issues?

It would be helpful if you could open a support ticket with our support team so that we can take a closer look at your configuration.

You can open a ticket by writing to or by visiting our customer portal.

(Thank you for using Structure).

Mario O.G

[ALM Works]

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