When I try to follow the path:
I getting an error 504 Gateway Time-out
In atlassian-jira.log I couldn't find the error with this URL
Jira server on centos 7+nginx
Hi @Andrey Permyakov ,
Are you getting the gateway time-out error message on any other links ?
As you may be aware, 504 Gateway Timeout error Nginx is generated often by a number of reasons on the backend connection that is serving content. This is pretty common error, are generated most probably by the PHP max execution time limit or by the FastCGI read timeout settings. 504 Gateway Timeout is the server was acting as a gateway or proxy and did not receive a timely response from the upstream server.. In previous post, I’ve write How to Fix 502 Bad Gateway Error on Nginx.
Did you checked in any other browser and increased the timeout settings?
For us what helped was creating a timeout.conf file under /etc/nginx/conf.d/ (You can create this file wherever your config directory for nginx is)
And adding the following values:
Please note that this number can be higher or lower depending on what works for you.
we are also facing issue could you please help us, what happens is in Jira we use plenty of plugins like ( eazy BI , power BI , R4J ) plugin all these 3 plugins are getting 504 application gateway error,
we done till today:
1. increased the timed out setting from 20 to 300sec
2. increased timed out setting in dbconfig.xml to 10000sec
3. increased timed out setting in proxy server to proxy_connection_timeout to 30000sec
We are using postgres SQL and also each plugin under setting we changed timeout setting to threshold stage, still getting the same error.
Have you tried bypassing the proxy, to see if you still get the same error:
I know EazyBI has logs did you check that as well?
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