2 email handlers?

[Brian Oconnell]

Is it possible to use two email handlers for 2 different projects, each with a different email address?  Currently using jira@mycompany.atlassian.net but I would like a second one.  Is this possible?

Or if not, is there a different way to identify the two projects?  I.E. we would use two different internal email addresses, each of which would forward to the Jira email address but with something to tell them apart.

I am on Jira Software Cloud. (Not service desk).

Thank you

[Adrian Stephen · Accepted solution]

Hi @Brian Oconnell 

It is indeed possible to add another mail server. This article will help you get started :

• https://confluence.atlassian.com/adminjiracloud/creating-issues-and-comments-from-email-779288896.html

After adding the mail server, configure the mail handler to identify the projects accordingly. 

Please let us know if you have any further questions. 

Regards,
Adrian Stephen

[Brian Oconnell]

Thanks!

[Adrian Stephen]

You're welcome!