1. How do I get a list of all the fields in JIRA? 2. How to I find usage for each field?

I am looking to clean up JIRA and create a baseline to onboard new projects with all the extra distractions of unused fields.


1. How can I get a list of all the fields in JIRA?

 - per issuetype

2. How do I get the usage report for each field? 

3. Are there any adverse affects to hiding unused fields?


Thanks -d

1 answer

3 votes

Good plan.  But I'm afraid it's not as easy as it should be.

There are loads of types of field in Jira as far as we humans are concerned:

  • System fields that Jira always has on issues.  There are four broad groups of these
    • Structural ones that are not really fields - Project, issue type and status.
    • Non editable fields - created, updated
    • Mandatory system field - summary, resolution (ok, resolution is not mandatory, but you should treat it as a field you always have to think about, whatever your users say about how much they don't want to use it)
    • Optional system fields - assignee, reporter, environment, due date, comments
    • Note that applications and add-ons can add to those - Service Desk, Software and Portfolio will add things like Epic Link, initiative, request, yadayadayada
  • Custom fields

However, the only system field I would bother analysing is "environment".  The others are either too useful to get rid of, or you can't.

So, to answer question 1:  Go to Admin -> Issues -> Custom fields.  That's the list of fields you want to look at (and tack "environment" on to the list)

Question 2

For each field, run the JQL  "<field> is not empty".  This will return a list of all the issues with content for that field.

This does not tell you a massive amount though.  I find it far more useful to save each one as a filter, then go to a new dashboard and add a "filter statistics" gadget, using "project" as the statistic.  This way, it tells you the number of issues using the field by project.  Far easier to read, and can lead you to "hey, you guys are the only people using this field, how about we rationalise it" conversations.

Question 3:

Not hugely, but it can make searches a bit more frustrating for a user, if they assume that a field they see in their project exists in someone else's project. 

You won't get any technical gain from hiding fields, it just simplifies some of the views for users.  If you want to make things a bit faster, change the field contexts, so they only belong to a sub-set of projects and/or issue types.

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