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отключить уведомления по электронной почте

Добрый день . Подскажите пожалуйста как отключить уведомления ( чтоб не дублировались ) самому автору заявки , который имеет лицензию в Jira servicedesk ? 

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Brant Schroeder Community Leader Oct 28, 2022

@arhypchik If you go to Administration > Jira Service Management configuration there is a section called notification.  There are two options:

  • No, only send Jira Service Management notifications to customers (recommended)
  • Yes, send customers both Jira Service Management and Jira notifications

You should check and make sure it is marked no.

If it is marked no you should look at the notification scheme on the project.

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