I implemented a script runner post action that was intended to transition all subtasks.
The script works fine, but fails for some subtasks. After investigation I find that those issues are commented or has previously been commented by a user that was deleted from the system.
Yes I know users should not be deleted, but this seems to be one of those manual mistakes that happens in a large organization.
After recreating the user the script runs fine.
But I don't understand why the validator prevents transition because of an old comment?
Manual transition does not care?
import com.atlassian.jira.component.ComponentAccessor
def issueService = ComponentAccessor.getIssueService()
def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
def subTasks = issue.getSubTaskObjects()
subTasks.each {
if (it.statusObject.name == "Open") {
def issueInputParameters = issueService.newIssueInputParameters()
issueInputParameters.with {
setSkipScreenCheck(true)
}
// validate and transition subtask
def validationResult = issueService.validateTransition(user, it.id, 21, issueInputParameters)
if (validationResult.isValid()) {
def issueResult = issueService.transition(user, validationResult)
if (!issueResult.isValid()) {
log.warn("Failed to transition subtask ${it.key}, errors: ${issueResult.errorCollection}")
}
} else {
log.warn("Could not transition subtask ${it.key}, errors: ${validationResult.errorCollection}")
}
}
}
