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Why is validateTransition so picky?


I implemented a script runner post action that was intended to transition all subtasks.

The script works fine, but fails for some subtasks. After investigation I find that those issues are commented or has previously been commented by a user that was deleted from the system.

Yes I know users should not be deleted, but this seems to be one of those manual mistakes that happens in a large organization.

After recreating the user the script runs fine.

But I don't understand why the validator prevents transition because of an old comment? 

Manual transition does not care?


import com.atlassian.jira.component.ComponentAccessor

def issueService = ComponentAccessor.getIssueService()
def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()

def subTasks = issue.getSubTaskObjects()
subTasks.each {
    if ( == "Open") {
        def issueInputParameters = issueService.newIssueInputParameters()
        issueInputParameters.with {

        // validate and transition subtask        
def validationResult = issueService.validateTransition(user,, 21, issueInputParameters) if (validationResult.isValid()) { def issueResult = issueService.transition(user, validationResult) if (!issueResult.isValid()) { log.warn("Failed to transition subtask ${it.key}, errors: ${issueResult.errorCollection}") } } else { log.warn("Could not transition subtask ${it.key}, errors: ${validationResult.errorCollection}") } } }

1 comment

Investigating it a bit further I realize that the validateTransition throws an exception.

Able to try/catch and implement a workaround.

Still not clear why the validation needs to check the comments of an issue to perform a Transition?


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