Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,366,694
Community Members
 
Community Events
168
Community Groups

The JIra account is deactivated

Hi all

My team mate's account is deactivated when she tried to login JIRA. I've already used Admin permission to remove and add her account again. But seem like, the issue has not been resolved yet.

Beside that, in the confluence, when I tag her account in the page. It displays "unlicensed" next to her name.

Any advice on this situation? 

Thanks.

1 comment

You'll need to add the account to the "can use" global permission and the space you're trying to tag her in.

Comment

Log in or Sign up to comment