My Licensed users are not getting " Issue Created " notification when they create a ticket through mail.
When they create a ticket internally,They are getting a " Issue Created " notification.
Checked in Notification Helper, It says that User status is Ok for Issue Created Notification,But not getting notification.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events