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We are getting migrated from Pivotal Tracker to Agile-JIRA. I have exported a csv file from Pivotal tracker. When I tried to import that in Agile-JIRA, few columns in the CSV file is not matched and hence migration is not successful.
Columns: Iteration Start Date, Iteration End Date, Sub-Tasks, Sub-Tasks Status.
Could you please help in identifying the right columns in Agile-JIRA for migration.
Also, is there any other way like an online tool to convert the columns that are compatible with Agile-JIRA. Thanks in advance!
Tried it. But looks like only Admin with Global permission can see the option of doing Settings -> System. Select Import & Export > External System Import. I dont see this option under Settings in Agile-JIRA. Please confirm.
Yes. You need to be a member of a group with "JIRA Administrators" global permission.
(I checked on JIRA Server v7.3)
Unfortunately, for Jira Cloud, the documentation states:
The Pivotal Tracker importer is no longer supported by Atlassian, but you can still import data with a CSV file.
@Sam Hall - The JIRA admin tried the import and only 9 out of 19 columns got migrated.
While trying to migrate subtasks, it is failinng. Can you pls share the steps to migrate the subtasks from Pivotal to Agile-JIRA. Thanks in advance!
Hi Kaplana - the table in the guide seems to mention which columns would be imported by this method. Did any of those not get imported?
For your missing columns and sub-tasks, your admin could use the standard CSV importing functionality to update the issues with the missing data. Check out the 'Update existing issues' and 'Creating sub-tasks' sections.
@Kalpana, did you solve you import problems? I am running into a very similar problem and I was wondering if you managed to import using CSV since the Pivotal Tracker Importer is no longer supported.