Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,364,739
Community Members
 
Community Events
168
Community Groups

Migration to Agile JIRA

Hello,

We are getting migrated from Pivotal Tracker to Agile-JIRA. I have exported a csv file from Pivotal tracker. When I tried to import that in Agile-JIRA, few columns in the CSV file is not matched and hence migration is not successful.

Columns: Iteration Start Date, Iteration End Date, Sub-Tasks, Sub-Tasks Status.

Could you please help in identifying the right columns in Agile-JIRA for migration. 

Also, is there any other way like an online tool to convert the columns that are compatible with Agile-JIRA. Thanks in advance!

 

 

2 comments

Thanks, Sam for your quick reply!!

Will give it a try!

Tried it. But looks like only Admin with Global permission can see the option of doing Settings -> System. Select Import & Export > External System Import. I dont see this option under Settings in Agile-JIRA. Please confirm.

Sam Hall Rising Star Apr 10, 2017

Yes. You need to be a member of a group with "JIRA Administrators" global permission

(I checked on JIRA Server v7.3)

Oh ok, Sam. Thanks for the confirmation!

Unfortunately, for Jira Cloud, the documentation states:

The Pivotal Tracker importer is no longer supported by Atlassian, but you can still import data with a CSV file.

@Sam Hall - The JIRA admin tried the import and only 9 out of 19 columns got migrated. 

While trying to migrate subtasks, it is failinng. Can you pls share the steps to migrate the subtasks from Pivotal to Agile-JIRA. Thanks in advance!

Sam Hall Rising Star Apr 12, 2017

Hi Kaplana - the table in the guide seems to mention which columns would be imported by this method. Did any of those not get imported?

For your missing columns and sub-tasks, your admin could use the standard CSV importing functionality to update the issues with the missing data. Check out the 'Update existing issues' and 'Creating sub-tasks' sections.

@Kalpana, did you solve you import problems? I am running into a very similar problem and I was wondering if you managed to import using CSV since the Pivotal Tracker Importer is no longer supported.

Comment

Log in or Sign up to comment