The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Started Jira 7.13.9 successfully , was able to define and test successfully POP / IMAP Mail Servers but when testing Mail Handlers, "No email in mailbox" was shown constantly (despite there were emails in the mailboxes).
Outgoing Mail configuration contains information it is disabled by default and this kind of information is missing in Incoming Mail configuration, so I was looking for other, possible, root causes the emails were not processed.
Once I restarted instance, with '-Datlassian.mail.fetchdisabled=false', emails were processed properly.
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events