Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How ironic... Can't raise a JIRA for JIRA itself on the JIRA website...

OK, I have been trying to raise a JIRA for JIRA 7.0.10 regarding an issue during authentication... but I'm being denied access since I don't have the rights to assign the bug I'm trying to create... (Never had used JIRA website before, just logged in with Google account).

Anyway, here is the issue if anyone want to raise it properly :

when a leading space is inserted before the username + correct password, the authentication will fail.

expected behaviour - I'm expecting that leading space or trailing spaces for username to be trimmed and don't impact actual login process.


Hi Vincent,

Have you tried contacting support directly? You can reach them here:


Well, it's not a burning issue for me, I was just willing to make a good deed by reporting an issue I spotted - but if I have to go through hoops to report an issue, thanks but no thanks... I will not follow up on this report any further.


Log in or Sign up to comment