How do users check their assigned tasks ?

I'm new to Jira and this is a very basic and probably stupid question but I don't see it answered in the Jira online documentation. 

On a daily basis how do most Jira users keep track of their assigned tasks. Do they use the dashboard ? Or do they use issue filters ?  

1 comment

Both, and boards and queues too.

Some people like the "assigned to me" gadget in the dashboard, some like a simple saved filter (which they reuse on dashboards).

Service Desk Agents often use the queues to find their issues (although that is more often to find the next request to deal with, not the currently assigned), and a lot of people use Scrum or kanban boards and make use of the "assigned to me" quick fitler.

Thanks again Nic,

Is this documented anywhere ? It seems such a basic and obvious question but I haven't found any section "Tips on how users view their tasks". 

 

 

So much has been written about JIRA, it's hard to say that there's any one page that nails that particular question well.  I guess the answer Atlassian would want me to give is "Start at https://confluence.atlassian.com/get-started-with-jira-software/i-work-in-a-software-team-844502157.html "

Comment

Log in or Sign up to comment
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

21,611 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you