Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,261,425
Community Members
 
Community Events
164
Community Groups

How do I map/link the ticket from Jira to SolarWinds

Hi Team,

We have configured the Jira to Solarwinds service desk integration. Now we want to link the new ticket/existing ticket to SolarWinds.

I have done more research to find the documentation but still, I am not getting the exact solution.

Kindly help me to resolve this issue.

 

Thanks,

Kumar

+919551919713

1 comment

Hey, Kumar. I see that no one has answered your question. May I ask if you used an external solution? A tool like ZigiOps, a no-code integration platform, would help you make the connection between the two systems. It's flexible so you can tailor it to fit your use case. It can transfer various data and sync custom and default fields. Feel free to look at it for future reference and you can even take it further and book a demo to see it in action.

Regards, Diana (ZigiWave)

Comment

Log in or Sign up to comment
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you