Error

[mali]

Why does Re-index give 99% error?

[Bastian Stehmann]

Hi @mali ,

Do you see any errors in the log?

[mali]

yes

[Bastian Stehmann]

Which? Otherwise no one is able to help.

[Craig Nodwell]

Hi @mali can you please provide any log details on the Error.

[Nic Brough -Adaptavist-]

Without knowing what the errors are, we can't help you.

However, I can explain a bit about the indexing process - around 97% of indexing is issues, and then the last 3% is some other stuff.

If the indexing process crashes with a critical error, it will stop dead.  Depending on the type of error, you may or may not get a report with a percentage.  

If the errors are only single issue errors, (can't index this field on issue-600, can't index that field on issue-900), then it does not stop, it records that there has been an error, and indexes all the issues and everything else.

It reports on errors at the end of the process.  It's actually done all the indexing it can, but it reports 99% because that's where the reporting is.  It doesn't report 100% because it the process is not complete - at least one issue has not been indexed!

I used "could not index field" because that is 99% of the times I've had to fix indexing failures over the last couple of decades.