App Crashes While Creating a Ticket

Nelsie Borja June 24, 2019

Happens when trying to attach an image with a filename containing a slash(/)

JIRA-crashed-ss.png

 

1 answer

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Nic Brough -Adaptavist-
Community Leader
Community Leader
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June 24, 2019

File names should not have slashes in them, they're not valid file names - one slash indicates "directory" not a file name and the other indicates control characters.

But it is bug that you get an internal server error instead of a bad file name message.

Rename the file to a valid name and try again.

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