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💌 You’ve Got Mail a Teams Chat



In the spirit of Valentine’s Day, we’re sharing the “love story” between Jira Cloud and MS Teams through the lens of one of the best romantic comedies. We even have the juicy details about the newest features, hot off the press!

An unexpected love story brought together by the internet…


We got the memo (dialup included) - you can’t work efficiently if you’re constantly switching tools. And simply connecting two tools isn’t enough - you deserve the undeniable chemistry that happens when two tools are matched up in a way that creates true ✨ workflow harmony✨.

This only means one thing, the two tools must meet integrate.

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Like any love story, someone has to make the first move…

  • Was it MS Teams who’s been around the block, is constantly chattering and comes from a large family?

  • Or was it Jira who proudly owns up to their issues, loves organizing, and geeks out on getting work done?


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💘 Truth is - the internet works in mysterious ways.

Creating a unified experience for customers using Jira and Teams is yet another reminder that by opening up our hearts APIs to connect with others, the possibilities are endless.

So, what makes the new Jira for Teams app a match made in heaven?

Just like a fresh bundle of 🌼 🌼 🌼, we think these new features will add a real spring to your step. Oh, and did we mention the app is free? Love doesn’t cost a thang.

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Adapt to change in real-time

  • In chat: Convert a Teams chat message to a new Jira issue or add a comment to an existing Jira issue in just a few clicks.

  • In Meetings: Visualize your Jira tickets in a Teams meeting in the side panel and sort by "worked on," "viewed," or "assigned."

  • Prioritize and update as a group with the ability to collectively create, edit, or view tickets with meeting attendees.

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The notifications you want, where you work

  • Receive customizable Jira notifications in Teams with personal notifications.

  • Choose when you want to be notified depending on tickets you report, are assigned to, are mentioned on, or are watching.

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Collaborate with one source of truth

  • Easily create a central view of Jira issues in Teams by adding a tab to a team or channel and selecting a Jira filter.

  • In the tab, you can view and edit existing issues and create new issues.

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Bring context to the conversation for instant clarity

  • Search Jira or view recent Jira issues directly from a Teams chat, so you can stay focused on the context at-hand.

  • Include multiple Jira tickets in a message, which will expand into digestible link cards.

  • Improved link cards show ticket title, project, status, and assignee.

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Note: The Jira Cloud for Microsoft Teams app is built for Jira Software, but also works with Jira Service Management and Jira Work Management.

Check out this quick demo to see for yourself.

Ready to dive in? Try it free, today.

Interested in our other Microsoft Teams integrations? Learn more:






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