User Impact Score for JIRA

[#1]

I've been dabbling with Analytics and using the Change Log table associated with each issue to do some of the basics.  (If you know me, you know that means REST API Calls directly into Power BI).

I've been using Atlassian Data for testing and I discovered something called the "UIS" or "User Impact Score".   It is quite intriguing  if you add it to your Issue Navigator you can see which issues are being ranked the highest.   See screen shots below.

I am sure the logic and math would be fun to learn.

Whether I try to mimic something like this for any of my clients is doubtful.  (unless I land that really big client with thousands of issues and users to prioritize).   I'm curious if anyone else has this sophisticated level of analytics for their tickets.

JQL you can use:

project = "Jira Platform Cloud" AND resolution is EMPTY and UIS is not empty order by UIS Desc

Official Description: 

UIS or User Impact Score is used to prioritize non-critical bugs by assessing their effect on users. The UIS considers factors such as the number of affected users, the severity of the issue, recent interest, and the percentage of users impacted per instance. A higher UIS indicates a more pervasive and severe issue, guiding teams to address the most impactful problems first.