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My name is Gosia and I'm a Product Manager on Jira Server and Data Center here at Atlassian. Since 2002 when we launched our public issue tracker, jira.atlassian.com, hundreds of thousands of you have voted, watched, and commented on issues that matter to you. This feedback is a vital ingredient in our product development process and is key to maintaining a customer-centric focus as we build our products. Just as you have invested your time and energy into giving us feedback on jira.atlassian.com, we are investing heavily in this platform so it can do more for you, the supporters and champions of our tools.
Last year, we introduced updated workflows to keep you better informed on bug fixes and suggestions that we're working on. Today, we are introducing two new dashboards that make it even easier for you to see what bug fixes and feature suggestions we are working on so you can better manage your instance and plan upgrades. We've also redesigned the main dashboard and made other interface improvements so that you can locate issues you care about quickly and easily.
1.The Jira Server and Data Center: recently resolved issues dashboard displays which bugs and feature suggestions have been resolved within the last 6 months as well as which version of Jira they were shipped in.
The dashboard includes:
Jira Software, Jira Core, and Jira Service Desk bugs and features suggestions resolved within the last 6 months
Issues resolved in the last 6 months that you watched or voted for
As of today, we've tackled over 125 bug fixes and shipped 49 feature suggestions listed on jira.atlassian.com for Jira Server and Data Center in the last 6 months. Those resolved issues satisfy more than 4,422 of your votes. We don't intend to stop here; we will continue this momentum to maintain a best-in-class software offering to power your work forward.
2.The Jira Server and Data Center: current work and future plans dashboard aggregates which bug fixes and feature suggestions we are currently working on in order to help you plan future upgrades and prepare your instance for what's coming next. Keep in mind, this dashboard showcases a subset of bug fixes and features that are listed on jira.atlassian.com - some features and bug fixes we ship are not listed in our public issue tracker.
The dashboard includes:
The issues are categorized into three groups based on their workflow status:
Curious about how feature suggestions are prioritized? Check out this blog from our former Head of Product.
Now, you might be wondering, "If my issue or feature isn't listed in this dashboard, does that mean there is no chance it will be built?" Not at all. This dashboard shows a portion of our work, but not all of it. Even if a feature suggestion or bug is not listed on this dashboard, it doesn't mean it's not being worked on. It may be going through the triage process or moved to our long term backlog for future consideration.
We take into account several factors when deciding which bugs we'll tackle first:
While we use the UIS to guide us, we also rely heavily on internal discussions to ensure we are prioritizing bug fixes in a way that best benefits our customers.
Our public issue tracker is nearly 20 years old. Over its lifetime, we've made gradual updates to keep up with our customers' needs. But, we want this platform to be more than just functional. So, we've invested significant resources in jira.atlassian.com to level-up this platform, making it more modern, user-friendly, and accountable to our customers.
Here are a few of the top improvements we made:
Please let us know in the comments below:
Which of these updates is most helpful for you?
What else would you like to see in the future?
We are not done investing in jira.atlassian.com, and we'd like to know more about how these updates impact your work as well as what you want to see next. Your feedback and support is a vital ingredient in our development and success, so thank you for continuing to share your thoughts and product aspirations with us.