Tips for Jira Admins: Say no

[#1]

Hello Community! 

My name is Rachel Wright and I am a certified Jira administrator, author of The Jira Strategy Admin Workbook, and an Atlassian Community Leader.

In this video, I'll talk about the importance of getting certified:

Be sure to check out the next video in my 7 part series, Tips for Jira Admins: Track changes

If you have any questions, please post them in the comments below! 

[Tobias Cieplik]

Hello Rachel,

this is so important! We didn´t and the administration became bad.

One word, but it is so difficult to say. No.

All the best!

Tobias

[Dave Liao]

@Rachel Wright - thanks for making this!

In my past jobs, when saying "no", I try to it from a place of kindness - and a place of reason.

Having policies in place that are supported by leadership helps so much here.