Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,556,987
Community Members
 
Community Events
184
Community Groups

The new Jira Cloud for Microsoft Teams app is launching soon!

We’ve rebuilt the Jira Cloud app with a focus on custom notifications and connecting your Teams' meetings + conversations to your work in Jira.

What’s new?

  • Personal Notifications: Skip the inbox and get customizable Jira notifications in Teams.

  • Create issues from Teams messages: Convert a Teams chat message to a new Jira issue or add a comment to an existing Jira issue in just a few clicks.

  • Jira in Meetings: You can now share your work in the side panel during a meeting. Visualize your Jira tickets in a Teams meeting in the side panel and sort by “worked on”, “viewed”, or “assigned.” Prioritize and update as a group with the ability to collectively create, edit, or view tickets with meeting attendees.

869ccd9b-db52-4f8e-bb42-84291cc8863d.png

789caca3-36ec-421e-978f-bfb5e8e755e8.png

Drop us a line below with your thoughts or feedback!

73 comments

Laura Holton _Valiantys_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 28, 2021

This sounds like a time saver and a half, very excited for the launch 🥳

Like # people like this

Very excited about this. It will be way easier to stay organized and focused. 

Like # people like this
Like # people like this
Like # people like this

would be good if you could automate the creation of channels for incidents based on severity like you outline in your incident management handbook and slack

Like # people like this

Is this going to include new rule/automation options within Jira Service Management? Please?!?

Like Tygrr DosRemedios likes this

How soon is soon?

Like # people like this
Tygrr DosRemedios
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 29, 2021

@Alex Gilhespy We actually have another Atlassian team who created something similar for Slack and are currently exploring the expansion to Microsoft Teams - https://support.atlassian.com/opsgenie/docs/connect-slack-app-for-incident-management/

Like # people like this
Tygrr DosRemedios
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 29, 2021

@jshippy You will be able to view ticket requests within your Jira Service Management project in a tab that is added to a Chat or Team channel. There is limited functionality when editing these requests but you are able to set up notifications so that you can get updates on any activity regarding those issues like actions triggering automation rules.

I'd highly recommend looking at Halp if you're looking for a more robust ticketing integration between Jira Service Management and Microsoft Teams. 

Tygrr DosRemedios
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 29, 2021

@Eoin OSullivan We're aiming for between the next 2-4 weeks! :)

Like # people like this

OK, looks like this only works with JIRA Cloud?  my company ADT has jira.adt.com URL and that does not seem to work with this offering? I tried and it failed when I entered the URL.

Tygrr DosRemedios
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 29, 2021

@Mo Ghanta It looks like you're on Server and this app is for Cloud only. You can find the Server version of Jira for Microsoft Teams here

very excited for the launch it ...

Like # people like this

I'm missing:

  • configurable tabs to customize what filter to use in tab and not load all the data every time.
  • faster loading times as now it's too slow.
  • option to choose whether you want to open Jira links that you get in chat directly inside teams and not open the browser.
Like # people like this

I like the first feature with the issues quickly created from a chat message!

Funny: the first picture shows a new ticket for setting the banner green. But in the second picture the ticket's title says it should be change to blue. :D

Like # people like this

Great -Can you make the browser screens faster? THey used to be, and they got super-slow lately....

Like Tygrr DosRemedios likes this

We need options to watch Issues from a team/panel directly in channels, with updates organized in threads. Azure DevOps has it and works flawlessly.

Like # people like this

Any idea when this will launch?

Like # people like this

We currently can add the comment from Teams to JIRA, just trying to determine how this will be different.. 

Like # people like this

Not sure if it's this latest release that's led to the following...

As you know, when posting Jira links, they will result in a card being appended to the Teams message.  Nowadays, two negative things are happening:

1) The format of the cards has changed.  They're larger and end up consuming so much real-estate, they can make chat threads unusable. See below for an example of how they interfere with using the chat sidebar during a live meeting.

Screen Shot 2021-10-01 at 11.15.24 AM.pngScreen Shot 2021-10-01 at 11.15.31 AM.png

2) The Jira links will resolve into inline cards vs. appended cards.  For example, I could be in the midst of typing a paragraph like this, I paste a Jira link, and keep typing — but the new card immediately inserts itself mid-sentence vs. being appended to the end of the message (like the 2nd screenshot below).  This breaks my flow, because I have to stop and correct my message, figure out where it got messed up, etc.

Like # people like this

Can't wait!  Much needed!

Like Tygrr DosRemedios likes this

When is the launch date? 

Like # people like this

When? Please launch. Need this yesterday.

Like # people like this

Will the comments be public or internal comments?

Like Tygrr DosRemedios likes this

Comment

Log in or Sign up to comment
TAGS
AUG Leaders

Atlassian Community Events