Let me make a guess about the case: some Excel Files (with imported Jira data and Add-In Settings for that) were created using 'Copy' or ‘File → Save As’ flows, or were sent via email. And now if change Filter or JQL Query in Add-In of original File it changes for Add-In in copied File as well and vice versa.
If assumption is correct please avoid those flows of creating Excel Files and use ‘File → New’ flow instead.
If that is not the case could you please share your use case and its details so that we are able to reproduce, analyse it.
Do you have any documentation for the plug-in with regards to the data transfer security protocols? Is it communicating over HTTPS, with which encryption etc.? I can't seem to find specific information for this plug-in.
I am getting an unknown error in excel which I am trying to figure now. This is the only thing it does excel 365. This red square with dotted discontinuos lines....but it wont retrieve anything else....
How do you have separate queries for different spreadsheets? Import Data from Jira on spreadsheet 1, open spreadsheet 2 it is the same query. Change the query in spreadsheet 2, open spreadsheet 1 the query has changed to what was added to spreadsheet 1.
You can disregard. I just read a post where coping an excel file or using save as can cause this issue. That is the workflow I used. I'll correct it.
Let me suggest an alternative to the official Excel add-in for those who want to evaluate multiple options.
So, we released the Cloud version of our Better Excel Exporter app some weeks ago. It has been popular on the Server/Data Center platforms for a decade, and our users kept asking if we will offer this for Jira Cloud? Now it is available.
Our approach is radically different from what the official app does, and it offers:
millions of customizations
support for almost any field types (like SLA, comments, change histories)
support for scripting (Groovy, VBA)
integrations with the most popular Jira Cloud apps (Tempo, Zephyr, Insight, etc.)
seamless interoperability with any tool that works with XLSX files (any version of Excel, Google Sheets, OpenOffice, LibreOffice, Calc, etc.)
Seems very useful, as I am now exporting from Excel manually, often for the same type of report. But in order to start, I need some information from Atlassian so I our security officer can determine whether or not I can start using this plugin.
How does the login in Jira work from Excel? Where is the password stored and/or what security measures are taken to make sure the data transfer is safely and also the credentials are kept safe?
I know already https is used, but that is just one part. Would appreciate an answer.
I would like to share the spreadsheet I have created with other team members, I have set the workbook to refresh on opening but I'm concerned that they need access to the plug-in before this would work? Can someone confirm if the refresh works without access to the plug-in
@Brian Debler thanks, I've ended up setting it up so that it refreshes and gives them a view, which to be honest is what they had before so it shouldn't cause them any problems.
Currently I have the problem that tickets appear more than once in the list after an import. This was not the case a few days ago. Are there any current problems here?
I just moved all users from MFA to an SSO authentication policy via Atlassian Access.
I have a few users who use the Jira Cloud For Excel plugin. These users also work with a vendor who utilizes their own instance of Jira. So, I have a user from my domain logging into Jira via SSO, and trying to access another site using the same login. This works in a browser.
However, we are unable to see any of the filters in use the Jira Cloud For Excel plugin for the vendor’s instance of Jira. This is possible when using the MFA authentication policy, but not when using the SSO policy.
I have attempted to use the “connect another site feature” but I still only see the filters saved on my domain/site. Any ideas on how to resolve this?
Hi, is there a way to export the changes that are made in Advanced Roadmap but not saved yet. This would really helpful for planning scenarios that are in progress but not finalized.
107 comments