Some Atlassian account users may experience that they're unable to access their Profile page with Google Chrome.
Instead, they are directed towards an error page with a Something went wrong message.
There are several checks you can do to potentially identify the cause:
To fix the problem, you will need to reset your Google Chrome profile as described Profile Reset for Google Chrome.
You can select to reset the following settings by pasting this link directly to your URL bar chrome://settings/resetProfileSettings:
Default search engine
Cookies and site data
Extensions, new tab page and themes
After resetting all of the Profile settings, you should no longer get the error page and be able to access your Atlassian account Profile.
This fix is also applicable for almost any browser-related issues you may be experiencing with any Atlassian products.
If the error still persists, please reach out to Atlassian support for further assistance.
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