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Improvements and updates to your Media experiences

Hi everyone,

I'm the PM on the Media team here at Atlassian. It's been a while since the Media team rolled out updates to our front end components. We have some exciting changes coming to Jira, which should also be making their way to Confluence in the future.

Better looking Mediacards

Gone are the grey squares when you add files to your Jira tickets. We’ve added new icons for popular filetypes.

Screen Shot 2020-07-10 at 3.43.53 pm.png

And where previews are available we now show them on the Mediacard. If the filename is too long you can now rollover to see a tooltip with full name. You can see the date the file was updated. And of course the preview will help you when you have multiple attachments to manage.

Screen Shot 2020-09-25 at 4.35.41 pm.png

Zip previews

Coming soon to the Jira family, Zip previews! You'll be able to preview the contents of Zip files in the Media viewer. Where we can we also preview the files inside of zip files.

Screen Shot 2020-09-25 at 3.12.19 pm.png

We can also preview zip files inside the original zip file! This update will be rolled out to Jira users in the coming months.

Screen Shot 2020-09-25 at 3.12.08 pm.png

Code viewer

We’ve not stopped there. We have also added in support for a huge amount of code file types in the Media viewer. These used to show a ‘failed to load’ in the Media viewer, so we’re really happy that users will now be able to get a preview of files on Jira tickets. This change will be rolling out in the coming months.

cplusplus.png

File types now supported:

abap

actionscript

ada

arduino

autoit

c

c++

coffeescript

csharp

css

cuda

d

dart

delphi

elixir

erlang

fortran

foxpro

go

graphql

groovy

haskell

haxe

html

java

javascript

json

julia

kotlin

latex

livescript

lua

mathematica

matlab

objective-c

objective-j

objectpascal

ocaml

octave

perl

php

powershell

prolog

puppet

python

qml

r

racket

restructured text

ruby

rust

sass

scala

scheme

shell

smalltalk

sql

standardml

swift

tcl

tex

text

vala

typescript

vbnet

verilog

vhdl

xquery

 

 

 

 

Special mentions: .txt/.log/.csv/.xml files are also supported.

xml.png

Email previews

We didn’t stop will all of the filetypes seen above. We’ve seen many of you try to open email previews - so we are also adding support for msg files!

Screen Shot 2020-09-25 at 5.26.57 pm.png

New look for attachments tables

We’ve improved the UI for attachments tables - this will be rolling out to the new issue view in Jira Software and Jira Service Desk soon. We know many of you wanted a table view instead of the current carousel view, so we hope you enjoy this new feature. The list view makes it easier to sort, find, and download attachments.

Screen Shot 2020-08-19 at 12.48.03 pm (1) (1).png

Other improvements

Soon you will be able to upload folders of images direct to a Jira ticket.

We’ve updated SVG files - now text in SVG files no longer renders as squares

We’ve improved overall upload reliability.

Changes coming to how you upload files

In Jira and Confluence (and soon Bitbucket) you add images, videos and attachments via the Media picker popup. We have decided to remove the ability to insert files directly from Google, Dropbox, and Giphy, and from your previously uploaded files.

Cloud picking

Screenshot 2020-09-02 at 1.59.39 pm.png 

Not many of you used this feature, fewer than 0.3% of files are added this way. We heard loud and clear from customers, that this feature wasn’t working as expected. This was because it copies files over rather than linking to them.

Confluence already has a good alternative, you can use Slash commands to insert Google and Dropbox files.

And there is an even faster alternative available using Smartlinks. In Jira and Confluence you can copy a link to a file from Google (even from a Shared Team Drive) or Dropbox and paste it into your page or ticket. This creates a handy Smartlink reference to the file.

And of course you can still get Giphy files into Confluence by copying and pasting them in.

Recent files

Screenshot 2020-09-25 at 1.41.22 pm.png

We see a very small % of customers who use the Recents feature weekly. Furthermore without the ability to filter or search Recents customers we have spoken to often end up just re-uploading their files.

It is important to note that when we remove Recents all files you have already added to your Confluence pages or Jira issues will remain there.

We know it is never nice when we take away a feature you might be using. But we do plan to unship both Cloud picking and Recents in 3 months time. As mentioned above copying links to files from Google and Dropbox can be achieved with Smartlinks. We do think this is a better solution than copying files. As operating systems contain a reference of Recent files you can continue to upload or drag and drop files into Products from your local machine.

While we think these workarounds are suitable we are aware some of you may have some more niche use cases. We are thinking about different ways for you to get files and links into our products. If you’d like to be part of this conversation please let me know in the comments below.

3 comments

Mohammed Amine Community Leader Oct 01, 2020

Thank you for these info.

none of the examples other than 'external image' type are working in your component. can you guide us the proper way to implement it ?

https://atlaskit.atlassian.com/packages/media/media-card

Owen Wallis Atlassian Team Sep 29, 2021

Hi @Nildeepsinh Chauhan could you let me know a little more about what you are trying to achieve?

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