How To Guide: Removing a Site & Organization Administrator in an Atlassian Cloud Instance

This guide will provide you with the step by step instructions in order to remove an existing Organization Administrator from your Atlassian Cloud instance.

Please Note: You will need to be an Organization Administrator to complete these steps!

If you would like to learn more about what capabilities an Organization Administrator can do, you can read more in the documentation here

  • Start by going to

  • When the page loads, select the organization you wish to manage. (there my be more than one if you have test instances)

  • Once you are on your organization page, select the “Settings“ option from the top navigation menu.

  • On the next page, select “Administrators“ in the left hand navigation menu.

  • When the new page loads, identify the Organization administrator you wish to remove and click the “remove“ link next to their name. (You cannot remove yourself, you will notice that the remove link is greyed out)

  • In the pop-up dialog, confirm that you wish to remove this user as an Organization Administrator by clicking the “remove“ button.

  • You should get a notification in the bottom left corner of the screen that you were successful.

  • An email notification will be sent to the user to inform them that they have been removed as an Organization Administrator.

To see these steps in action, check out this visual guide:


nithya anand March 10, 2022



Removing the deactivated account may cause any issue for the existing project ?

Could you please reply on this.


Muhammed Nazeef
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April 23, 2024

I am myself an Org & Site admin, 
But in page, i cannot see options on the top (Overview, Directory, Products, Security, Billing, Settings) all these options are not visible.  Only the company name available. 

Is this because we are not using centralized user management.

How can we enable centralized user management ? Is there specific license involved  ?




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