How To Guide: Granting a User Site Admin Permissions for Jira Cloud

[#1]

Hi Everyone!

This brief article will show you how to grant site administrator permissions to one of your users. It will also include a short video to show you have it is done!

Site Admin permissions allow a user to Manage other Users within your organization. They can add/invite additional users, grant access to products and add users to groups. 

1. Navigate to the URL of https://admin.atlassian.com

2. If you have access to more than one site, you will need to select the appropriate instance.

3. You will land on a list of users for your instance. 

4. Click on the Groups link in the left hand panel. 

5. Select the site-admin group by clicking on the group name.

6. Click the Add members button at the top

7. Select the user you want to add as a site admin

8. Click the Add button.

That's it! You have now granted another user site administrator permissions. 

See the process in action:

https://www.youtube.com/embed/ozVZHxdaZDg

Cheers!

[Erica Larson]

@John Funk - do you know if the site-admins group can be managed by an external directory?  Or does the membership have to be managed within admin.atlassian.com?

[John Funk]

Hey @Erica Larson - we have managed other groups by an external directory, so you should be able to do that with the site-admins group as well.