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How To Guide: Granting a User Site Admin Permissions for Jira Cloud

Hi Everyone!

This brief article will show you how to grant site administrator permissions to one of your users. It will also include a short video to show you have it is done!

Site Admin permissions allow a user to Manage other Users within your organization. They can add/invite additional users, grant access to products and add users to groups. 

1. Navigate to the URL of

2. If you have access to more than one site, you will need to select the appropriate instance.

3. You will land on a list of users for your instance. 

4. Click on the Groups link in the left hand panel. 

5. Select the site-admin group by clicking on the group name.

6. Click the Add members button at the top

7. Select the user you want to add as a site admin

8. Click the Add button.

That's it! You have now granted another user site administrator permissions. 

See the process in action:



@John Funk - do you know if the site-admins group can be managed by an external directory?  Or does the membership have to be managed within

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 27, 2022

Hey @Erica Larson - we have managed other groups by an external directory, so you should be able to do that with the site-admins group as well. 


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