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A short article to explain how to fix a font issue on Jira server or Data Center when using a Widows server.
An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getGraphs' in class com.atlassian.jira.plugins.monitor.database.MonitorDatabase threw exception
2022-06-14 09:46:00,273+0200 support-zip WARN admin 585x2275x10 86quc2 91.177.113.147:60883,127.0.0.1 /rest/troubleshooting/latest/support-zip/local [c.a.t.healthcheck.concurrent.SupportHealthCheckProcess] Health check 'Fonts' failed with severity 'warning': 'System fonts are not available. Please make sure correct font packages are installed.'
If you run on Linux see the KB article by Atlassian.
That KB article for Linux mentions a font called dejavu-sans-fonts. Let's install it on Windows:
Charlie Misonne
Community LeaderAtlassian Consultant
Inetum-Realdolmen
Antwerp, Belgium
149 accepted answers
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