Enhanced Jira board and backlog

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Deepak Dasarathan
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October 18, 2023

All buttons and expanded menus appear to be flickering. Clicking on the menu briefly shows it and then it vanishes.

Edit: This was due to a chrome extension to always focus on the QuickFilters. After removing the extension, this issue is not seen. 

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Eoin
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October 18, 2023

@Joni Johnson thanks for the message. I'm not sure what's going on here - maybe browser-related? We haven't seen anyone else with this issue. Do you want to email me your browser and browser version and a screenshot to eryan@atlassian.com? Or alternatively you could raise a support ticket and our support team can help investigate as well. Thanks

Eoin
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October 18, 2023

Hi @Kyle Mitchell I'm not familiar with the csv import in JPD. The best way for traceability is to add feedback from within your JPD project (under the help menu). Thanks

Eoin
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October 18, 2023

Hi @Pedro Henrique Webster Carneiro - Thanks for the feedback. I'd be keen to understand this a bit more. Are you able to share with me a screenshot or video (eryan@atlassian.com), or set up time in my calendar https://calendly.com/eoinryan/30min

I'm keen to know if this i s on the backlog or board, and if you are working in a Scrum or Kanban project.

Cheers

Jasmina.Muhic October 19, 2023

Where can I find the option "show number of days in column" now?

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Ulla SB October 19, 2023

Hi, sounds great. Will this also be available for Kanban projects, as there is no backlog, only a custom board?

Tom HT
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October 19, 2023

I find the new backlog incredibly frustrating. I have to keep DESELECTING epics in order to quickly compare the tickets in EPICs. Previously when selecting an EPIC it would de-select the other epics automatically and I could opt-in to selecting multiple epics. There's no way to opt out of this behaviour either... 

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Serginho
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October 19, 2023

Since I switched to the new board, I can't see priority in the sprint issues and I haven't found any options to active it. Any idea what's happening? I reported this bug a couple of months ago and it still happens. You can't force users to migrate without fixing this.

 

Captura de pantalla 2023-10-19 a las 11.36.19.png

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Andrii Surai October 19, 2023

Hi @Eoin 
I have a Cloud Connect app that relies on “board.screen” Jira Software context parameter (https://developer.atlassian.com/cloud/jira/software/context-parameters). And I get a wrong value for the parameter with the Enhanced Jira board mode enabled while I am on my backlog(company-managed software project, scrum board). I get “work” value on the backlog, but the value must be “plan” on a backlog.
It looks like a bug.

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Jean Dyer
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October 19, 2023

LOVE these update! so many things I didn't know I needed and now I use them everyday.

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Jyoshna Surabhi
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October 19, 2023

Looks promising and excited to participate.

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Christopher Martin
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October 19, 2023

Hopefully the issue causing the JIRA ticket number to be cut off on the cards on the sprint board has been taken care of. That's why we turned it off.

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Lynn Woody
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October 19, 2023

Is there a way to assure that the summary does not get truncated? This is my board with existing functionality and new functionality. You can see it will be VERY challenging to have standup when we can't read the summary. Screenshot 2023-10-19 at 10.11.03 AM.pngScreenshot 2023-10-19 at 10.09.57 AM.png

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Rodrigo Coelho
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October 19, 2023

The new design doesn't highlight the column enough when the team reaches the max limit on Kanban board. I'm worried that they'll stop taking it seriously. That strong red column on current design is pretty good to call people's attention.

Jeff Murray October 19, 2023

Hello -

 

Prior to this enhancement, there use to be "View Linked Pages" (far right underneath the point for the sprint). When switching on, I don't see that ability any longer. Has that been removed?

Thanks,

Jeff

Michael Ludvigson October 19, 2023

Did we lose the capability to drag issues to epics in the backlog with this update?

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Danny Z October 19, 2023

The new backlog view is certainly pretty to look at, with a few nice new features, but the new design is far more busy and worse contrast, and harder to actually work with for the regular activities.

 

But the BIGGEST issue is the loading times. Across the entire company I've had non stop complaints about why JIRA is loading SOOO SLOW for a couple months now, and what is needed to fix.

 

Another issue is that often times we will move cards to future sprints, only for them to reappear in the same sprint again... BUT if you wait 15 to 30 seconds, the card will eventfully move to its intended place. 

 

I tell my team to revert back to the old version, and I get cheers of joy since many didn't realize they could switch back.

 

I would prefer a less pretty but super fast loading solution. The new view must have some excess asset loading for the benefit of a pretty design. Please keep in mind this is a Business Software, not a Social Media Platform. 

 

Functionality trumps design. With the update now being forced in a few weeks, I pray that the loading speed issue is being resolved between now and then. 

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Rodrigo Coelho
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October 19, 2023

#postpone_mandatory_switch #fix_main_issues_first

Lydia Kerr October 19, 2023

Hello Eoin, 
Just wanted to say you deserve a vacation when this is done.
Thank you for answering our questions and facilitating changes in the new UI.
Your role is a tough one.
While we may not all like some of the new UI changes, just wanted to say thank you for your efforts!

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Odette Abrenica
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October 19, 2023

Can't wait to try the enhanced bulk edit feature! 

achuth varma
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October 19, 2023

Thank you, Is this possible to give same comment and status to selected tickets in the kanban board, Can we able to close the kanban board tickets all at once.

Eoin
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October 19, 2023

Thanks @Lydia Kerr for the kind words. Big changes like this are never easy, but I'm privileged to be in the position I'm in. I really do empathise with the issues that people are facing and I hope everyone knows we are committed to resolving as many of these as possible, with the aim of making Jira more inclusive for everyone.

This is probably also a good opportunity to drop a note that most issues reported here are not common issues. The vast majority of our user base is now using the new board and backlog - there is only a few percent that is not. I understand this doesn't matter when you are the person is facing an issue, but this can get lost in a forum like this.

As a general note if people do read this note, it's best to also raise issues with our support so that we can take a look into your instance to understand the issue further (as likely it's down to a specific combination of configuration). I will also continue to respond here but I'm limited to general responses.

Thanks all!! 

Eoin
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October 19, 2023

Hi @Ulla SB - there are some changes for the board as well - we have called out this in the blog above where something is specific to one view or the other. You can also enable a Backlog for Kanplan if you want to reduce clutter on the first column of your board. Cheers

Eoin
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October 19, 2023

Hi @Serginho - thanks for the feedback. Can you raise a support ticket for this? I haven't seen this reported before which makes me think there is something going on with configuration. If the priority field is configured on that issue type - it should show on the board. Let me know if you don't get any resolution. Cheers

Eoin
Atlassian Team
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October 19, 2023

Thanks @Andrii Surai - can you raise a support ticket for this? This does indeed sound like a bug. Thanks for raising this with us! Cheers

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