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Connect Jira and Confluence Server to Slack Today!

Hello Atlassian community,

My name is Trevor and I’m a product manager for the product integrations team at Atlassian and today I’m proud to announce we’re launching two new integrations for our server customers who use Slack. We heard your cries for this and have started building integrations for Jira and Confluence Server! Today we’re releasing our first version of the Jira Server for Slack app that gives you all of the functionality you’ve been asking for. We’re also releasing our Confluence Server for Slack integration to help keep you up to date in Slack with all things Confluence.

Receive Jira and Confluence Server notifications where you work

Email? Never heard of it! If you’re anything like us, you use Slack on a daily basis for all of your work needs. With these two new apps, you can now subscribe to Jira and Confluence Server to send notifications directly into Slack.

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Project and Space admins rejoice! Any project admin can set up the notifications in the newly added Slack configuration screen. From the configuration screen, you can fine tune which notifications are sent to what channels using advanced filtering via JQL.

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Dedicated Channels make a return!

With the Jira Server integration, you can create or connect issues to dedicated channels. Remember that last incident where your communications about a Jira ticket was spread over 7 slack channels? Now you can consolidate the chatter into a single Slack channel.

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When you associate the Slack channel, that channel will automatically subscribe to all updates about the issue. When viewing that issue in Jira, you’ll be able to see the channel association, as well as any mentions of the issue in other rooms that have Jira configured. Never fear missing out on important communication again!

Welcome to Slack, Confluence Server

Today we’re also announcing our first release of our Confluence Server integration in Slack. Keep up to date with your favorite spaces or blogs in Confluence directly from in Slack. Set up notifications for blog posts in your space to your #announcements channel in Slack for a simple blog post to slack channel workflow! This release also supports the ability to subscribe to Confluence Questions and Calendar events.

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FAQs

How do I get started with Jira Server for Slack?

First, grab your Jira administrator - they’re required to get this set up. Then you’ll need to install the Jira Server for Slack (Official) app from the Atlassian marketplace.

From there, you will establish a connection between your Jira Server and Slack. The detailed documentation for this installation can be found here.

How do I get started with Confluence Server for Slack?

Same as Jira Server, you’ll need your site administrator. Install the Confluence Server for Slack (Official) app from the Atlassian marketplace.

From there, you will establish a connection between your Confluence and Slack. The detailed documentation for this installation can be found here.

Does this work if my Jira or Confluence instances are behind a corporate firewall?

If your Jira or Confluence instance is behind a corporate firewall, the Slack integrations will work in “limited connectivity” mode. This means you’ll be able to be notified in Slack when things happen in Confluence or Jira, but you won’t be able to unfurl tickets or pages in Slack. To unlock full functionality, you can open the ports that Jira and Confluence Server use, so Slack can communicate with your instances.

Does this work with Data Center products?

Yes, absolutely. Both Jira Server for Slack and Confluence Server for Slack are compatible with their data center counter parts.

What’s coming next?

This is just the beginning of our quest to bring updates to Atlassian Server customers who are using Slack. We’re planning on adding even more features and capabilities our Slack integrations in the near future. Keep in touch on Community and let us know what features you’re looking for.

We’re also planning on releasing the source code for this integration in the near future so you’re able to build your own features on top of the integration. Look in the near future for another community blog post detailing how to access the code!

6 comments

We've just released version 1.0.1 that supports Jira 8!

Hi!

When the Bitbucket version of app is expected ?

Hello! We're working on Bitbucket Server + Slack  right now. We are hoping to have a beta very soon. If you're interested please email me at trevor.thompson@atlassian.com

@Trevor Thompson  - this specific use case is tripping me up - I feel as if I must be missing something obvious, but I can't seem to get there: "When viewing that issue in Jira, you’ll be able to see the channel association, as well as any mentions of the issue in other rooms that have Jira configured."

When you say "other rooms", do you mean other Slack channels? I thought "rooms" was a Hipchat term? If you do mean other Slack channels, I've tested this without success. I've mentioned my test case in two other channels which I've linked successfully with Jira (they receive notifications of new tickets and changes to tickets in my project) - and yet there's no indication in Jira of those mentions. I've also mentioned my test case in the dedicated channel which I've linked with that case and there's nothing added to Jira in that case, either.

Do the channels have to be public? Our channels are almost exclusively private. Is there a configuration step which we may have overlooked? As mentioned, all of my linked Slack channels are displaying updates where tickets are added or changed... it is the other side of the link where there's no joy... Jira never updates its ticket whenever that ticket is mentioned in Slack. Any help?

Luiz Silva Atlassian Team Jun 17, 2019

@Rique Santiestevan 👋

Currently, the integration skips private channels indeed.

We first implemented this way for security concerns with the principle private conversations should remain private.

We did, however, notice from previous feedback like yours that people diverge in their workflows so we do have plans to optionally enable storing mentions in private channels.

Glen Be I'm New Here Jul 04, 2019

Hello, any plans for a Microsoft Teams integration with Jira, Confluence and Bitbucket server?

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