Coming soon! View subtasks directly on your backlog

[#1]

NOTE: As of December, this is available in ALL Company-Managed Scrum projects.

Hi Community friends

We’re excited to announce that you’ll soon be able to see the subtasks of issues on the backlog of company-managed scrum projects.

We plan to roll out these changes from:

• 16 Oct 2023 for company-managed projects

Unfortunately, we're not the position to add it to Team-Managed Projects at this moment. If you'd like this, please vote for this feature here. 

What’s changing?

Today, only company-managed kanban projects display subtasks directly on the backlog – all other project types require you to click into an issue’s details to see its subtasks.

Once we release these changes, you’ll be able to view subtasks on the backlog of all your projects. This means:

• Improved visibility - get a detailed overview of all subtasks that need to be completed straight from your backlog

• Better planning - plan and prioritise your work that include subtasks more efficiently now that you can see them in your backlog

How do I turn it on?

You will need to be in our new backlog. Head to your backlog, click the meatball menu and select 'enhance my board and backlog'.

How will this change affect me?

The first time you enter your backlog, your subtasks will be collapsed by default. If you make any changes to the subtasks that are displayed, this will remain the next time you visit your backlog.

If you no longer want to view subtasks: From the top right corner of your backlog, select … > Collapse all subtasks.

[Dave Mathijs]

It's happening!

[Getchius, Dawn]

When should we expect to see this for company-managed projects on Standard version of Jira Software Cloud?  Do we (Jira Admins or End Users) need to do anything to configure our settings to view this feature?  I am logged into my version of Jira Software Cloud today and don't see this feature yet.

[Juan Gutierrez]

Will this be coming to other types of company-managed projects in the future? Like software projects, for example?

[Henri Kaukola]

Awesome! Like Juan, I'm just hoping that e.g. company-managed software projects will get this feature enabled soon.

[ilhan Kuzgun]

Thank you, we are waiting for this update

[Getchius, Dawn]

I see this update was deployed on my Cloud version last night and very excited for my team to start using this feature!!!

[April Chi]

Hey @Getchius, Dawn ,

Yep, you don't have to configure anything. It'll show up as long as you have subtasks and you're in a Company-Managed Scrum project. Team-Managed projects should be coming soon. Awesome! If you have any feedback, please send it over here :) 

Hey @Juan Gutierrez 

Will this be coming to other types of company-managed projects in the future? Like software projects, for example?

What are you referring to here? I might be missing something as we refer to software projects as anything related to Jira Software and it is split into Company-Managed projects and Team-Managed projects. Do you mean team-managed projects or something else? 

[ilhan Kuzgun]

Hello, I can't see the feature still, when will we have it in our company-managed cloud JIRA? 

[Getchius, Dawn]

@April Chi - My users are all very happy to have this feature available to them in the Company-Managed projects.  It saves them a lot of time and searches to view the related subtasks.  The only remaining pain point they have is wishing we had the ability to modify the columns that are visible on subtask to include Original Estimate field.  Perhaps this can be considered for a future enhancement (soon I hope). :)

[April Chi]

Hey @ilhan Kuzgun ,

We're still in the midst of rolling it out, we're almost halfway there. It'll be available to 100% of customers by 10th November :) Let me know once you see it, would love to hear any feedback.

[Juan Gutierrez]

@April Chi 

In the post you mentioned that the subtasks will be shown in the "backlog of company-managed scrum projects, and all team-managed projects."

We have a company managed project but ours is of type "software project" instead of scrum, as it's shown here:

Maybe I'm misunderstanding something, but it seems like there are multiple types of company-managed projects, so I was wondering if we would receive the feature as well. As currently we do not see the subtasks in our backlog

[Trudy Claspill]

@Juan Gutierrez "Scrum" refers to the board type used for a Software project, as in scrum board vs. Kanban board. Scrum boards use sprints to time box the work to which you commit, while kanban boards show a continuous flow of work into workflow.

[April Chi]

Hey team @Juan Gutierrez @ilhan Kuzgun ,

Trudy's description is correct. If you're sure it's a company-managed project, you can tell if its a scrum or kanban project by looking at the sprints. If it has sprints, then you're most likely using scrum. If there aren't any sprints, then its kanban. Let me know if this helps :) 

I've missed something though in that you need to be opted into the new board and backlog. In your backlog, click the meatball menu and click 'enhance your board and backlog'. Can you confirm you have this on?

If anyone wants to chat, book a time with me here. I'd love to clear up any questions or help out if there are any problems or feedback. You can also reach me at achi@atlassian.com.

[Juan Gutierrez]

@Trudy Claspill @April Chi 

Yeah, I have the enhancements on. It's working for me now.

Thanks again for the help and explanations!! :)

[Henri Kaukola]

Thanks @April Chi for bringing this development up and into our knowledge.

I can now see subtasks in my company managed software project's backlog.

Have a great Friday! 

[Hayden Davey]

This is incredibly helpful for planning with our scrum team! 

Will the agile reports be updated to include sub-task estimation now that it is easier to estimate on the board?

[Patrik Korovsky]

Hello @April Chi

It seems that this is still not visible for our projects but would help us immensely.

We already have the new board and backlog enhacements, but the subtasks are not visible at all. DO you have any idea for troubleshooting? I checked the columns and they share the status that should enable to plan them from the backlog.

[ilhan Kuzgun]

Thank you I can see the subtask in the backlog sprints now. Which is very helpful.

However subtasks are not included in the estimations per person. So How do we find out the work load of the developer in the sprint planning? As far as I see only the main issues are included. 

I wish to see the total workload. 

[April Chi]

Hey @Patrik , do you know if you're in a Company-Managed project or Team-Managed project?

[Patrik Korovsky]

Yes @April Chi , it is a company-managed project and I am in a scrum board.

Perhaps I am missing something or overlooked a detail?

[Patrik Korovsky]

Hello @April Chi

Any idea what might be wrong? Could I provide you with our version or buildNumber? Do you see that the issue could be somewhere else? I would reatly appreciate your support with this.

[April Chi]

Hey @Patrik Korovsky , hope you're well and thanks for the response. It might be because we're not at 100% yet. Can you please send me an email at achi@atlassian.com with your instance name? That would help me find out why you can't see subtasks yet. 

[Jack Brickey]

This will be a nice add! I know the community at large will really appreciate this.

[Patrik Korovsky]

@roba nearly copied my comment with a link at the end hidden in the dot without adding anything in particular. Seems like a common spammer, @April Chi could someone from Atlassian look into it?

Checked their profile and doing this in every comment.

[April Chi]

Hey @Patrik Korovsky , I just sent you an email - we've turned it on for your instance. Can you please let me know if you see it? Any feedback would be greatly appreciated 🙏

@Jack Brickey ! Let me know if you have any feedback, comment here or send it over to achi@atlassian.com.

@roba Not sure what you mean but let me know if I can help in any way.