I’m Arjoon, a PM in Jira Cloud. Earlier this year, we shared our current efforts to improve the Issue Create experience in Jira. One of the key improvements that we have been working on is a modernized Issue Create modal which looks and feels very similar to the legacy Issue Create modal, but is faster, scalable and more reliable and has some key improvements to the Issue Create experience. You can learn about the key changes here.
We committed to bringing this to our customers at the end of this calendar year and we are happy to announce that the new Issue Create will start rolling out to all customers starting 6th December 2021. As this is a key experience for our users in Jira, our rollout is going to be a cautious one so that we can closely monitor key stats and usage. We expect the rollout to be completed by the end of January 2022. So, if you don't see the new and improved Issue Create modal immediately, I request you to kindly wait till the changes propagate to your instance.
Currently, the new Issue Create experience is enabled for when you try to create:
*Please note that the Issue Create modal may not load for inline actions unless specific conditions are met.
The team is working to migrate the remaining trigger points to the new Issue Create experience and we hope to complete the migration by March 2022. We ask for your patience until then.
Users may choose to switch back to the legacy Issue Create modal by going to Personal Jira Settings -> Jira Labs -> New Global Issue Create Experience -> Switch to the old Experience.
The option to continue using the legacy Issue Create experience will be available for users only till 7th March 2022. Post this date, all users will be permanently migrated to the new experience.
We sincerely hope that the new Issue Create modal will give our users more convenience, power, and flexibility in how they capture structured work content in Jira.
The Jira Cloud Issue Create team