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Jira and Confluence admins fall into one of the following categories:
System Level Administrators can perform every administration function. This level only exists in Server and Data Center. For Cloud, Atlassian is your system administrator.
System admins do things like:
Configure the mail server
Configure background services
Run health check tools
Application Level Administrators can perform most administration functions like:
Creating projects and spaces
Creating blueprints and global templates
Jira Project Level Administrators can manage settings for individual Jira projects. They can:
Create and manage components
Create and manage versions
Manage users in a specific project
Confluence Space Level Administrators can manage settings for global spaces. They can:
Create space templates
Select space themes (look and feel)
Manage users in a specific space
While the abilities differ, a user can be multiple types of administrators at the same time. For example, an application administrator may also be a project administrator.
All users have a “cog” or “gear” icon at the top right of every Jira or Confluence page. The available options in the menu depend on the application and admin type however.