when I add a new tasks in my jira work management template that tasks are not visible on a board

[Botmatic]

when I add a new task in my jira work management template the tasks are not visible on a board and its a Kanban board but in jira work management there is no option to configure a board and there is no setting like configure a Kanban board 

[John Funk]

Hi Jay - welcome to the Atlassian Community!

that’s probably because it is associated with an issue type that is attached to a workflow that is different than what is currently being shown on your board. JWM projects and their board will only show one workflow at a time. Click on the More link and change the workflow to see if your issue shows up.

[Botmatic]

No, It's the same and there is a condition where two tasks with the same issue types like bugs are there in a list and one of them is showing on a board and another one is not while both bugs contain the same information

[John Funk]

Are some of those issues Done? Because Done (Resolved) issues disappear from the board after 2 weeks.

[Botmatic]

It's not even showing to do tasks 

[John Funk]

Can you share some screenshots of the List screen showing issues with columns for Issue Type and Status and then the Board?

And is this a Team-managed or Company-managed project? And is Scrum/Backlog enabled?

[Botmatic]

Its a Team-managed Project and here you can see task no1437 is available in a list view but not visible on the board

[John Funk]

Sorry, but can you click on the More link on the board to show the details there and do a screen shot?

[Botmatic]

here it is

[Botmatic]

[John Funk]

These are different projects. The one you show above is BOT and this one is BTMBCS. One has a plural name and the other is singular. 

[Botmatic]

I Migrated all my tasks to new project to check weather its working or not but still facing the same issue

[John Funk]

So, you need to share screenshots of same project. 

[Muhammad Moazzam Hassan]

Hi @Botmatic ,

Can you share the screenshot?