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script validator

Hello Team,
Can you please help me with this validator?
We have a field "XYZ" with Yes/No/Unknown options, default value set to Unknown and to push the workflow status to In-progress we need this field's options be either Yes or No. Can you please help ASAP? Thanks!

1 answer

1 vote
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 08, 2023

Hi @Amira Nadeem 

Depending on the need, you'll need either a Validator or a Condition:

  • Condition: Stop the user from transitioning to "In Progress" if XYZ != Yes OR No
  • Validator: Confirm the field has been populated or is populated during the transition


From your current description, it sounds like the Condition would work better. It will look like this:

  • Condition 1: Value Field
    • Field = XYZ
    • Condition = "="
    • Value = Yes
    • Comparison Type = String
  • Condition 2: Value Field
    • Field = XYZ
    • Condition = "="
    • Value = No
    • Comparison Type = String
  • Condition Rules: Set the drop-down box in the left-hand corner to Any of the following conditions - so that it's an OR statement, not an AND


A few notes on this:

  • I've assumed this is a Company-managed Project based on the question
  • The Condition is being set in the Workflow's transition configuration - i.e where Validators usually go. To get here (as a Jira Admin):
    • Go to Settings > Issues
    • Select Workflows from the left-hand menu
    • Select your Workflow, and edit it
    • Select the appropriate "In Progress" transition
    • Select Conditions
  • The reason I've used "= Yes / No" rather than "!= Unknown" is because you also need to factor in EMPTY (i.e no value) - so either way it would be two conditions.


Let us know if this meets your need!


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