script validator

[Amira Nadeem]

Hello Team,
Can you please help me with this validator?
We have a field "XYZ" with Yes/No/Unknown options, default value set to Unknown and to push the workflow status to In-progress we need this field's options be either Yes or No. Can you please help ASAP? Thanks!

[Ste Wright]

Hi @Amira Nadeem 

Depending on the need, you'll need either a Validator or a Condition:

• Condition: Stop the user from transitioning to "In Progress" if XYZ != Yes OR No
• Validator: Confirm the field has been populated or is populated during the transition

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From your current description, it sounds like the Condition would work better. It will look like this:

• Condition 1: Value Field
  
  • Field = XYZ
  • Condition = "="
  • Value = Yes
  • Comparison Type = String
• Condition 2: Value Field
  • Field = XYZ
  • Condition = "="
  • Value = No
  • Comparison Type = String
• Condition Rules: Set the drop-down box in the left-hand corner to Any of the following conditions - so that it's an OR statement, not an AND

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A few notes on this:

• I've assumed this is a Company-managed Project based on the question
• The Condition is being set in the Workflow's transition configuration - i.e where Validators usually go. To get here (as a Jira Admin):
  • Go to Settings > Issues
  • Select Workflows from the left-hand menu
  • Select your Workflow, and edit it
  • Select the appropriate "In Progress" transition
  • Select Conditions
• The reason I've used "= Yes / No" rather than "!= Unknown" is because you also need to factor in EMPTY (i.e no value) - so either way it would be two conditions.

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Let us know if this meets your need!

Ste