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Im looking to use Work Management, and Ive created a number of tasks with Titles & Descriptions. However when I go to the "List" function, The summary field is empty, and the Issue type is also greyed out. This function isn't useful if no information appears, is there something I can do to fix this? I didn't customize anything, this is straight out of the box functionality.
Hello everyone, happy to share that this issue should now be resolved. If you're still experiencing this in 1-2 days from now please let us know. Thanks for all your patience and for pointing this out to us!
Hi, we're working on a fix that will be released in a couple of weeks. Meanwhile, you could try clearing localStorage cache. Please let us know if it doesn't help.
Hi Emily, would you please mind trying again on a new team-managed project and if it doesn't work sending me the details of your project directly so that we can look into it? I've just tried it on a new TMP and it worked for me.
Thanks and sorry for the hassle!
If you go to the board, do you see the issues there and the Summary information?
I do! thats why I found it so odd when only the List feature was problematic.
One thing to note, I just tried creating a new project and chose to make it a company managed based one, instead of a team-managed project (which that previous one was), and suddenly this wasnt an issue. I wonder if thats a factor?
It could be. So you create a Team-managed Jira Work Management project - correct? And you could not see data in the List function for that project - correct?
I need to give that a try in my instance and this is new functionality for JWM. :-)